Effective Date: June 11, 2025
At The Kake Factory Atlanta, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, make a purchase, or interact with us through our online store.
1. Information We Collect
We collect various types of information to provide and improve our services to you:
- Personal Information: When you place an order or fill out a form on our website, we may collect personal information such as your name, email address, phone number, billing address, and shipping address.
- Payment Information: We use Square to process payments. While we do not store your credit card information, Square may collect and process your payment details in accordance with their Privacy Policy.
- Order Information: We collect details about your orders, including products purchased, order date, and order status.
2. How We Use Your Information
The Kake Factory Atlanta uses your information for the following purposes:
- Order Processing: To process and fulfill your orders, including sending you order confirmations and updates.
- Customer Support: To respond to your inquiries, provide customer support, and address any issues related to your orders.
- Marketing Communications: With your consent, we may send you promotional emails about new products, special offers, and other updates. You can opt-out of these communications at any time.
- Website Improvement: To analyze user behavior and improve our website and services.
3. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that help us recognize you and remember your preferences. You can manage your cookie preferences through your browser settings.
4. Third-Party Services
We may use third-party services, including:
- WordPress: Our website is built on the WordPress platform, which may collect data as described in its Privacy Policy.
- WooCommerce: We use WooCommerce to manage our online store, which may collect information related to your purchases and account. You can read more about WooCommerce’s data practices in their Privacy Policy.
- Gravity Forms: We use Gravity Forms to create forms on our website. The information you provide through these forms is stored securely and used as described in their Privacy Policy.
- Square: We use Square for payment processing. Your payment information is handled by Square in accordance with their Privacy Policy.
5. Data Security
We take the security of your personal information seriously. We implement reasonable security measures to protect your data from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction of any inaccurate or incomplete information.
- Request deletion of your personal information, subject to certain legal obligations.
- Withdraw consent for marketing communications at any time.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
The Kake Factory Atlanta
thekakefactoryatlanta@gmail.com
